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Privacy Policy

Last updated: [21/01/2026]

At VIZO, we place the utmost importance on protecting our users' privacy and maintaining the confidentiality of their data. This policy aims to clarify how personal data is collected, used, and stored when you use our services.

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1. Information We Collect

When you use the services of VIZO, we collect two types of personal information to enhance your experience and ensure the effective and secure delivery of services:

First: Information Provided Directly to Us

This is the information that users enter themselves during registration or when interacting with the site's services, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Payment information such as transaction details (which are made through cash on delivery and the product order form on the site)
  • Mailing address for shipping or delivery purposes

Second: Information Collected Automatically

We rely on cookies and other tracking technologies to collect technical information about how you use the site, including:

  • Device type, operating system, and browser type
  • Internet Protocol (IP) address
  • Session duration, time, and date
  • Pages browsed and activities performed
  • Referral sources and interaction behavior with content

This information is used for analytical and improvement purposes and is collected in a way that does not allow for the direct identification of the user unless linked to other voluntarily provided information.

2. Use of Information

​  At VIZO, we use the data we collect from users for the following purposes, ensuring a secure and integrated user experience and guaranteeing the quality of the services provided:

A) Providing and improving services

We use your information to operate the site and provide the requested services, including:

  • Processing registration and login operations.
  • Managing personal accounts and providing technical support.
  • Ensuring service continuity and site stability.

Content personalization and user experience.

We analyze user behavior with the aim of:

  • Displaying personalized content that matches your interests and preferences.
  • Improving the user interface and ease of browsing and navigation within the site.

Payment processing and order fulfillment.

We use payment information and related information for:

  • Securely processing financial transactions.
  • Executing orders and services made through the online store.
  • Sending purchase confirmations and transaction receipts upon request.

D) Sending notifications and offers (with user consent)

Based on your prior consent, we may use your email or phone number to:

  • Send important notifications related to your account or your activity on the site.
  • Share promotional offers, updates, or new content that may interest you.
  • Provide the option to unsubscribe from these messages at any time.

E) Analysis and development

We use aggregated data for analysis and statistical purposes to:

  • Understand how the site is used and identify areas that need improvement.
  • Evaluate site performance and develop services and content.
  • Support technical and administrative decisions based on data.

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3. Cookies

The VIZO site uses cookies to improve site performance and enhance the browsing experience. These files help remember user preferences, provide personalized content, and analyze how visitors use the site, allowing us to continuously improve the services offered.

  • Cookies may include:
  • Files for analyzing visits and browsing behavior.
  • Files for storing language settings or login information.
  • Files related to external services such as payment gateways or analytics tools.

Users have complete freedom to manage cookies through their browser settings, where they can allow or disable them partially or completely. However, it should be noted that disabling some of these files may lead to malfunctions in some site functions or reduce the quality of the provided experience.

4. Data Sharing

At VIZO, we are committed to protecting our users' privacy and do not sell, rent, or exchange their personal data with any third party for commercial purposes. However, some data may be shared in specific and necessary cases, as follows:

  • With cooperating service providers: We may share some information with trusted entities that provide us with technical or operational services, such as electronic payment services, website usage analytics, or data hosting. These providers are bound by strict agreements that ensure the confidentiality and security of the information and that it is not used outside the scope of the tasks they are assigned.
  • Legal compliance: We may disclose user data when necessary to comply with legal obligations or in response to requests from judicial or regulatory authorities, or to protect our legal rights or the safety of our users or the site.
  • With user consent: No personal information is shared with third parties for marketing or other purposes without obtaining explicit and prior consent from the user.

We are committed to full transparency and ensure that data is only used as stated in this policy.

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5. Data Protection

At VIZO We place the utmost importance on the security of user data and continuously work to implement effective security measures to protect personal information from unauthorized access, unlawful use, loss, damage, or alteration.

These measures include:

  • Technical measures: Such as using encryption protocols (SSL) during data transmission, storing sensitive information on secure servers with regularly updated protection, and using firewalls and intrusion detection mechanisms.
  • Administrative measures: such as restricting access to data to authorized personnel only, implementing strict internal privacy policies, and training teams on digital security practices.
  • Periodic review: We regularly review and update our security systems to ensure they comply with global best practices and established standards.

However, we remind users that the internet is not a completely secure environment, and despite all precautions, absolute protection of data transmitted over the network cannot be guaranteed. Therefore, we encourage users to exercise caution when sharing their information online.

6. User Rights

Users of the VIZO website have fundamental legal rights regarding their personal data, and we are committed to enabling them to exercise these rights transparently and easily. These rights include the following:

  • The right to access data: Every user has the right to request a copy of the personal data we hold about them and to know how it is used and processed.
  • The right to rectify data: If the information is inaccurate or outdated, users can request to have it corrected or completed.
  • The right to deletion (the right to be forgotten): Users can request the permanent deletion of their personal data from our systems, unless there is a legal or operational necessity to retain it.
  • The right to object: Users have the right to object to the use of their data for specific purposes, such as direct marketing or statistical analysis, and they can withdraw their consent at any time without affecting their use of the site.
  • The right to file complaints: If a user feels that their privacy has been violated, they can contact us to file a complaint, and it will be handled with seriousness and care.

All of these requests can be submitted through the official contact pageonthe VIZO website, and we will process them within a reasonable timeframe and in accordance with applicable laws.

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7. Protecting Children's Privacy

The VIZO website respects children's privacy and places the utmost importance on protecting their personal data. Therefore, we affirm the following:

  • Not directed to children: The services of the VIZO website are not intended for children. Children under the age of 13 are not permitted to use the site. If the laws in the user's country require a higher age (such as 16 years), we comply with the higher age in accordance with those laws.
  • No intentional collection of information: We do not intentionally collect or request personal information from children. If we become aware that we have collected information from a child without obtaining explicit consent from their parent or legal guardian, we will delete that data immediately and without delay.
  • Reporting request: We encourage parents or legal guardians who believe that their child has provided the site with personal information without their permission to contact us immediately via [the official contact page] to take appropriate action.
  • Compliance with COPPA:

The VIZO website is committed to site VIZO In accordance with the Children's Online Privacy Protection Act (COPPA), we do not collect or store any personal information from children under the age of 13 (or any higher legal age according to local legislation) without obtaining explicit consent from a parent or guardian. The law also allows parents to request the review or deletion of any data collected in error.

(The Children's Online Privacy Protection Act (COPPA) is a U.S. law enacted in 1998 and went into effect in 2000. It is one of the most significant global laws regulating how personal information of children under the age of 13 is collected and used online.)

8. Policy Amendments

VIZO may review or update this privacy policy from time to time, in line with legal, technical, or operational changes. Therefore:

  • Notice of Amendments: We will notify users of any significant changes made to this policy, either via email (if provided) or through a clear notice on the site.
  • Effectiveness of Amendments: Amendments become effective immediately upon posting on the "Privacy Policy" page, unless otherwise stated.
  • User Consent: Your continued use of the site after the amendments are posted constitutes your implicit consent to the updated policy. Therefore, we recommend reviewing this page periodically to stay informed of any changes.

9. Contact Us

If you have any questions regarding the privacy policy, or wish to exercise any of your rights regarding your personal data, please contact us through one of the following means:

  • Email: vizodiv@gmail.com
  • Official Contact Form: Through the [Contact Us] page on the VIZO website.

We are committed to responding to all requests as soon as possible and addressing any privacy concerns seriously and responsibly.

Privacy Policy – VIZO Online Store

This policy aims to clarify how personal data is collected and processed within the shopping experience on the VIZO website.


1. Information We Collect in the Store

When using the store, we may collect the following data:

  • Account Information: Such as full name, email address, and password.
  • Shipping and billing information: such as residential address, phone number, and payment method upon delivery (hand to hand).
  • Order History: Details of purchased products, dates, and order status.
  • Payment details: is done payment via service -cash on delivery.


2. Use of Data

We use the information for:

  • Processing orders and delivering products.
  • Sending notifications regarding order status.
  • Providing technical support and after-sales service.
  • Improving the shopping experience and personalized offers.


3. Sharing Data with Third Parties

We may share some information with:

  • Shipping Companies: To deliver products to the specified address.
  • Analytics Service Providers: To improve performance and customize the experience.


4. Data Security

  • We use data encryption and security protocols to protect payment and account information.


5. Cookies

  • We use cookies to store user settings, track shopping behavior, and provide personalized offers. These files can be managed from the browser settings.

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6. User Options

  • You can edit your personal information or delete your account through the profile settings.
  • You can request to delete order data or unsubscribe from marketing messages at any time.

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Privacy Policy – VIZO Blog

This policy focuses on how personal data is handled while browsing or interacting with the content of the VIZO blog.

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1. Information We Collect

While browsing the blog, we may collect the following information:

  • Browsing Data: Such as IP address, device and browser type, and pages visited.
  • Comments: When leaving a comment, we collect the name (or nickname), email address, and content of the comment.
  • Newsletter Subscription: If you choose to subscribe, we will only collect your email address.

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2. Use of Data

We use this data for:

  • Improving blog content and reading experience.
  • Responding to comments and inquiries.
  • Sending new updates via email (upon subscription).

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3. Cookies

We use cookies to:

  • Measure article performance.
  • Remember reader preferences.
  • Provide personalized content based on interests.

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4. Data Sharing

  • We do not share personal data with any third parties for commercial purposes.
  • We may use analytical tools (such as Google Analytics) to collect general data about blog performance.

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5. Data Protection

  • We ensure the security of user data using standard security protocols and avoid collecting any sensitive information unnecessarily.

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Privacy Policy – VIZO Forum

This policy has been prepared to clarify how data is collected and processed in the VIZO forum, where members can interact, ask questions, and share knowledge.

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1. Information We Collect

When using the forum, we may collect:

  • Registration Information: Name (or username), email address, and password.
  • User Content: Posts, replies, comments, private messages.
  • Technical Data: IP address, browser type, operating system, and activity log within the forum.

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2. How We Use Information

We use the information for:

  • Managing accounts and enabling users to participate in the forum.
  • Monitoring forum behavior to ensure compliance with usage policies.
  • Improving services and providing a personalized user experience.

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3. Cookies

We use cookies in the forum to:

  • Keep you logged in.
  • Track the topics you have read.
  • Analyze forum usage to improve it.

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4. Data Sharing

  • We do not sell or share user data with third parties for commercial or other purposes.
  • We may use third-party services for performance analysis or spam prevention.

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5. Data Security

  • We follow strict security practices to prevent unauthorized access to, alteration of, or deletion of user data without legitimate reason.