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Shipping Information

Last Updated: [21/01/2026]

Timely Delivery

    VIZO is committed to clarifying the shipping and delivery mechanisms for physical and digital products to ensure transparency and good understanding between the site and customers.

First: Physical Products

1. Delivery Area

    Physical products are shipped within the national territory (Algeria) only, via local delivery companies or as deemed appropriate by the site.

2. Delivery Time

    Delivery usually takes between 1 to 5 business days and may vary depending on the state, product availability, or delivery company.

3. Shipping Fees

  • Shipping fees may be free or specified based on the type of product and delivery location.
  • The shipping cost is clarified to the customer before order confirmation.

4. Cash on Delivery

    The website allows payment upon delivery for physical products, and the website reserves the right to restrict or cancel this method for some orders at its discretion.

5. Order Confirmation

    The customer may be contacted via phone or email to confirm the order before shipping.

6. Receipt

    The customer must inspect the product upon receipt, and in case of damage or obvious error, they should notify the delivery company or contact the site as soon as possible.

Second: Digital Products

1. Delivery Method

Digital products are delivered via:

  • Email
  • User Account
  • Download Link
  • or any digital means specified by the site.

2. Delivery Time

Digital products are usually delivered after:

  • Order Confirmation
  • or Payment Completion (depending on the chosen payment method)

3. No Physical Shipping

    Digital products are not subject to shipping or physical delivery, and no shipping fees are applied.

4. User Responsibility

    The user is responsible for ensuring the accuracy of their email and information, and the site is not responsible for delays resulting from incorrect data entry.

Third: Address Information

    The customer must enter a correct and complete address when ordering physical products, and the site is not responsible for any delays or failures in delivery resulting from errors in address data.

Legal Link

    This shipping and delivery information policy is an integral part of the general terms and conditions of the VIZO site, and completing any order through the site is considered explicit consent from the user to it.